Terms of service.

CS_Studio Terms of Use

Effective as of 2/3/2019.

Welcome to the CS_Studio Terms of Use agreement. For purposes of this agreement, “Site” refers to our website, accessible at www.colettesmith.com. “Service” refers to the services provided by CS_Studio via the Site, where users can explore digital design and development services. The terms “we,” “us,” and “our” refer to CS_Studio. “You” refers to you, as a user of our Site or our Service.

The following Terms of Use are applicable when you view or use the Service through our website located at www.colettesmith.com.

Please review these terms attentively. By accessing or using the Service, you signify your consent to these Terms of Use. If you do not agree to be bound by these Terms of Use in their entirety, you should not access or use the Service.

Privacy and Use Policy

Welcome to CS_Studio, the digital design and development studio founded by Colette Smith. We are committed to safeguarding the privacy of our website's visitors and clients. This policy outlines our practices and policies concerning the handling of your personal information on our website. By accessing or using our services, you agree to the terms laid out in our Privacy and Use Policy in conjunction with our Terms of Service.

Conditions of Use

Your access to and use of our website are subject to the following terms and conditions:

You agree not to:

Access the website for anything other than your personal, non-commercial use, in line with the website's intended services.

Gather or harvest any personal information of other users of the website.

Utilise the website or its services for any commercial solicitation purposes.

Distribute any portion of the website without our express written consent. Public search engine operators have our permission to use spiders for indexing materials of the website, which can be revoked at our discretion.

Use the website for any illegal purposes or to promote unlawful activities.

Harass, abuse, or harm another person or group.

Access another user’s account without permission.

Let another user use your account.

Provide false or misleading information when creating an account.

Interfere with the website's operations.

Engage in any use of the website that could damage, disable, overburden, or impair the site.

Circumvent measures used to prevent or restrict access to the website.

Distribute viruses or any other malicious code or otherwise compromise the security of the website.

Content Responsibility

When you provide content to the service, you are solely responsible for it. Your interaction with the website allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material. While CS_Studio, operated by Colette Smith, acts as a passive channel for such distribution, we reserve the right to remove any content at our discretion.

Liability for Content

You bear all risks associated with the use of any content. We are not responsible for the misuse or misappropriation of any content you post.

Monitoring of Content

We reserve the right, but have no obligation, to monitor the content on the website. We may decide to remove or edit content at our discretion without notice.

External Links and Third-Party Content

Our service may include links to third-party websites and content that are not owned or controlled by CS_Studio. We do not endorse or assume any responsibility for such third-party sites, information, materials, products, or services.

Copyright Infringement

If you believe your copyright has been infringed upon by our service, you can send us a detailed notice of infringement to hello@colettesmith.com.

Content Licensure

By submitting content on the site, you grant CS_Studio, operated by Colette Smith, a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, and distribute your content in any existing or future media.

Intellectual Property Rights

CS_Studio and our licensors own all the intellectual property rights on the website, and in the material published on it, subject to the license below.

Project Agreement via Email

Any project or service agreed upon via email communication is considered a binding contract. The details of the project, including costs, are outlined in the initial invoice. The client is responsible for paying the full amount as agreed in the initial invoice.

Scope of Work and Payments

If the designer/developer deems that the job has expanded beyond the scope originally discussed, it is taken as read that the full payment needs to be paid when the work is completed. The developer/designer retains the right to determine the scope of the project and any additional costs incurred.

Modification of Terms

We may modify these terms at any time without notice. By using the website after changes are made, you agree to be legally bound by the updated or amended terms.

Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United Kingdom.

Contact Information

Questions about the Terms of Service should be sent to us at hello@colettesmith.com.

This document, alongside our Cookie Policy, formulates our comprehensive approach to privacy and data management, ensuring your informed and controlled interaction with our site.

Cookie Usage Policy

Welcome to CS_Studio, operated by Colette Smith. Our website uses cookies to enhance and personalise your browsing experience. This policy details how we use cookies and how they contribute to your experience on our website. By continuing to navigate our site, you consent to our use of cookies in accordance with this policy.

What are Cookies?

Cookies are small text files that are stored on your computer or device when you visit certain online pages. They are designed to hold a modest amount of data specific to you and the website, and can be accessed either by the web server or your computer. This allows the server to deliver a page tailored to you, or the page itself can contain some script which is aware of the data in the cookie and thus able to carry information from one visit to the website (or related site) to the next.

Types of Cookies We Use

Essential Cookies: These cookies are essential to provide you with services available through our website and to use some of its features, such as access to secure areas. Without these cookies, services you have asked for, like transactional pages and secure login accounts, would not be possible.

Analytical/Performance Cookies: These cookies collect information about how you use the website, for instance, which pages you go to most often and if you get error messages from web pages. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works.

Functionality Cookies: These cookies allow our website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customise.

Third-Party Cookies:  We may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

What We Do With The Information We Gather:  We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address which you have provided.

Managing Cookies:  You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Contact Us

If you have any questions about this Cookie Policy, please contact us at hello@colettesmith.com.

Privacy Policy

Colette Smith, trading under CS_Studio (the "Entity"), is dedicated to upholding robust privacy protections for its users. Our Privacy Policy is crafted to inform you about our practices regarding the collection, use, and safeguarding of the information you provide to us. This ensures you make knowledgeable decisions when engaging with our Services.

For the purposes of this Agreement, the "Site" refers to the Entity's website, accessible at www.colettesmith.com. "Service" denotes the services offered through the Site. References to "we," "us," and "our" indicate the Entity, while "you" denotes you, as a user of our Site or Services.

By using our Site or Services, you acknowledge and consent to our Privacy Policy and Terms of Use, agreeing to the collection, storage, use, and disclosure of your Personal Information as outlined in this Privacy Policy.

Information We Collect

We gather both "Non-Personal Information" and "Personal Information" as described below:

Usage Data:

We process information about your interaction with our website and services ("usage data"), which may include:

Types and versions of browsers used

Operating system of the accessing system

Referrer websites

Sub-sites visited

Date, time of access, and geographical location

IP address and Internet service provider (ISP)

Page views and site navigation paths

Usage patterns regarding timing and frequency

Any other data relevant in case of security breaches

Our usage data collection is facilitated by analytics tools like Google Analytics, aimed at enhancing content delivery, website optimisation, and ensuring the security of our IT systems.

Notification Data:

Information you provide for subscribing to our email notifications and newsletters is processed as "notification data." Subscription to our newsletter is confirmed through a double opt-in procedure, ensuring your explicit consent.

Enquiry, Correspondence, and Customer Relationship Data:

Any enquiries you make about our services or products result in the collection of "enquiry data." This includes communication metadata, contact details, and the content of your communications with us, stored for customer service purposes and to enhance our customer relations.

How We Use and Share Information

Personal Information:

We do not sell, trade, rent, or share your Personal Information with third parties for marketing purposes without your consent. Personal Information is shared with vendors providing services to the Entity, under our direction and in line with this policy.

Non-Personal Information:

Non-Personal Information is used to improve our Service and customise the user experience. We may share aggregated data with partners, advertisers, and others at our discretion.

Legal Basis for Processing:

We process personal data for legal claim defence, risk management, insurance coverage, and professional advice, ensuring our business's protection against risks.

Retaining and Deleting Your Information:

Personal data is retained no longer than necessary for the purposes it was collected for. Retention periods may vary based on the nature of the information and the reasons for its collection.

Your Data Protection Rights:

Under GDPR, you have rights including access, correction, deletion, and portability of your personal information. Consent can be withdrawn at any time. Complaints can be directed to your local data protection authority.

Links to Other Websites:

Our Service may include links to other sites. We are not responsible for the privacy practices of other sites. This Privacy Policy applies solely to information collected by us.

Updates to This Policy:

We may update this Privacy Policy periodically. Significant changes will be communicated via our website or email. Non-material changes take effect immediately.

Contact Us:

For any questions regarding this Privacy Policy, please contact us at hello@colettesmith.com.

This Privacy Policy was last updated 10/03/2024  to reflect current practices and user feedback.